We understand Trading
Services, LLC is a global brokerage company offering retail and
institutional clients with efficient access to Forex and derivatives
markets around the world, trough public and proprietary trading
software. Fast Trading Services, is a privately owned LLC and it
is based in California, United States of America. As a brokerage
company, the FastBrokers group, is a new concept in the brokerage
industry. Far from pushy telemarketers, our group is constantly
improving the range and quality of trading and additional services,
technologies, which are offered to the final user as an added value, at
no additional cost.
Do you remember your broker's first name?
As a team,
FastBrokers.com possesses a vast experience in understanding the traders
needs and have proven that they understand how to translate this
well-established know-how into a compelling interactive support and
finest execution services. This remarkable team has experience in
serving a global-based customer clientele, making an extensive use of
the best technologies available, without losing the human and
direct touch with customers.
We don't abuse the word "Support"
is well aware that making a good brokerage business requires not only
fast and reliable tools, but above all a highly qualified professional
support. We are aware how important is to receive an adequate
support in terms of quality and time-response when your personal
capitals are involved. Rather than abusing the term "Support",
the FastBrokers group has took action developing custom software
solutions capable of organizing and standardizing the support requests,
which has lead to the launch of the "Support
(SST). SST is a unique software in the trading industry, which brings
together technology, automation and human support to a powerful and
efficient support instrument for all clients.
Visit our support site to see how we support our traders
Our Promise. Never Alone
In order to translate our promise into
fact, we have defined a "Service Level
Agreement (SLA)" which is a set of written rules inside the
company organization shaped to standardize the problem solving
processes, and establish escalations. It also states limits
the time-response allowed time, in order to optimize our customer
support and absolve critical missions.